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DTR Report #Helpdesk Ticket
Summary
Brief flucuation in power, observed as lights blinking off and on once, caused devices in data center to reset which led to widespread loss of services for approximately 5 minutes. Twenty fives hosts were found to have powered down during the event.
- Time Begun:
- Time Ended:
Include the problem, identification and response.
Customers Affected
- Which customers were affected by this outage.
Related Tickets
- Link any relevant helpdesk and project tickets.
Team Members
- Who has been involved in the troubleshooting process:
Solution
- What steps do you need to take to solve
- How do we make sure this never happens again.