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| ====== Bren School Computing Support ====== | ====== Bren School Computing Support ====== | ||
| + | |||
| + | Please visit[[https://ucirvine.sharepoint.com/sites/ICS-Computing-Team/SitePages/ICS-Computing-Support-Group.aspx|ICS Computing Support Group Sharepoint Site]] for up to date news and announcments. | ||
| ==== ICS Wiki Pages ==== | ==== ICS Wiki Pages ==== | ||
| - | Welcome to the Information and Computer Sciences Wiki pages! Access to most of the information in these ICS Wiki pages are restricted to ICS affiliates. Please make sure to login using an **ICS username/password** if prompted. | + | ** Past Promoted Articles** |
| - | ** Promoted Articles ** | + | * [[https://www.canva.com/design/DAGC4m169vU/pkuEbRPUtSdH7JpNr9cXbQ/view?utm_content=DAGC4m169vU&utm_campaign=designshare&utm_medium=link&utm_source=editor|Winter 2024 Newsletter]] (external link) |
| * [[virtual_environments:jupyterhub|Check out Jupyterhub @ ICS]] | * [[virtual_environments:jupyterhub|Check out Jupyterhub @ ICS]] | ||
| + | * [[:announce:announce-2024|2024 Announcements ]] | ||
| + | * [[:projects:maint-2024|2024 Maintenance Schedule]] | ||
| + | * [[accounts:password_change_reset|Lastpass Enterprise and other Password Management Tools]] | ||
| + | * [[:announce:announce-2023|2023 Announcements ]] | ||
| + | * [[:projects:maint-2023|2023 Maintenance Schedule]] | ||
| * [[:announce:announce-2022|2022 Announcements ]] | * [[:announce:announce-2022|2022 Announcements ]] | ||
| * [[:projects:maint-2022|2022 Maintenance Schedule]] | * [[:projects:maint-2022|2022 Maintenance Schedule]] | ||
| - | * [[accounts:password_change_reset|Lastpass Enterprise and other Password Management Tools]] | ||
| - | |||
| - | ** Past Promoted Articles** | ||
| * [[:announce:announce-2021|2021 2021 Announcements]] | * [[:announce:announce-2021|2021 2021 Announcements]] | ||
| * [[:projects:maint-spring-2021|Spring Quarter 2021 Maintenance Schedule]] | * [[:projects:maint-spring-2021|Spring Quarter 2021 Maintenance Schedule]] | ||
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| * Location: Information and Computer Science Bldg. 302 Suite 346 Irvine Ca, 92697-3425 | * Location: Information and Computer Science Bldg. 302 Suite 346 Irvine Ca, 92697-3425 | ||
| * Hours: Monday - Friday 8 am to 12 pm, 1 pm to 5 pm (excluding University holidays) | * Hours: Monday - Friday 8 am to 12 pm, 1 pm to 5 pm (excluding University holidays) | ||
| - | * Phone: 949-824-4222 | ||
| * Email: helpdesk@ics.uci.edu | * Email: helpdesk@ics.uci.edu | ||
| * [[sysops|System Operations]](Sysops) | * [[sysops|System Operations]](Sysops) | ||
| Line 46: | Line 49: | ||
| - | ===== Contacting ICS Computing Support Helpdesk ===== | + | ==== Contacting ICS Computing Support Helpdesk ==== |
| - | + | ||
| - | The ICS Computing Support Group should be contacted by email at helpdesk@ics.uci.edu and by phone at (949) 824-4222. Both the Helpdesk email and phone are monitored around the clock. Using these contact methods helps us provide a quicker response to trouble tickets and requests. | + | |
| - | For ICS-planned maintenance, check our calendar: | + | The ICS Computing Support Group should be contacted by email at helpdesk@ics.uci.edu. Using these contact methods helps us provide a quicker response to trouble tickets and requests. |
| - | * [[https://calendar.google.com/calendar/embed?src=ics.uci.edu_rbt2q6kmhapqm4bjaet1j48h00@group.calendar.google.com&ctz=America/Los_Angeles|ICS Maintenance Calendar]] | ||
| - | Please note: If you believe that there is a problem with email delivery or that an email message to Helpdesk may not be processed by the ICS email servers, please call (949) 824-4222. | ||
| - | ===== Deliveries ===== | + | ==== Deliveries ==== |
| ==== All Deliveries ==== | ==== All Deliveries ==== | ||
| Line 63: | Line 62: | ||
| <code> | <code> | ||
| - | __Your Name__ c/o ICS Computing Support Group | + | __Your Name__ c/o ICS Computing Support |
| - | Information and Computer Science I | + | University of California, Irvine |
| - | Building 302 | + | 346 Information and Computer Science |
| - | Suite 346 | + | Irvine, CA 92697-3426 |
| - | Irvine, Ca 92697-3425 | + | |
| </code> | </code> | ||
| ==== Medium to Large Deliveries (i.e. pallets, carrier deliveries) ==== | ==== Medium to Large Deliveries (i.e. pallets, carrier deliveries) ==== | ||
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| - | * The loading docks are attached to Engineering Tower (Building 303 in quadrant 6E on the [[https://communications.uci.edu/documents/pdf/UCI_16_map_campus.pdf|Campus Map.]]) | + | * The loading docks are attached to Engineering Tower (Building 303 in quadrant 6E on the [[https://parking.uci.edu/maps/documents/UCI-MainCampusMap-REV012320-23.pdf|Campus Map.]]) |
| * Closest cross streets are Peltason Drive and Engineering Service Road. | * Closest cross streets are Peltason Drive and Engineering Service Road. | ||
| * Loading docks are at the end of Engineering Service Road. | * Loading docks are at the end of Engineering Service Road. | ||
